Xikar.

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11-22-2009, 05:45 PM
sloppyjoe

Xikar.

I just wanted to let veryone know here that Xikar has the best customer care I have ever dealt with:smiley20:. I had a cutter break and had not had it long but they had no problem replacing it and they are sending me a 3 stick HC sampler to boot. So for everyone who likes the Xikar and might be hung up on the decision, I would say go for it (if you like their cutters). I love their cutters and cannot wait to get mine back. Hope this is somewhat helpful to someone??... JOE>
11-30-2009, 04:00 AM
prophetic_joe

Quote:

Originally Posted by sloppyjoe

I just wanted to let veryone know here that Xikar has the best customer care I have ever dealt with:smiley20:. I had a cutter break and had not had it long but they had no problem replacing it and they are sending me a 3 stick HC sampler to boot. So for everyone who likes the Xikar and might be hung up on the decision, I would say go for it (if you like their cutters). I love their cutters and cannot wait to get mine back. Hope this is somewhat helpful to someone??... JOE>

Been wanting one for quite some time now. I am really interested in their multi-tool scissor cutter. Gonna wait though as I just bought the wife a new car. Well she says it's our but really it's hers. I can't complain though right, I mean she did let me buy a new motorcycle.
11-30-2009, 09:35 AM
ndv21

Quote:

Originally Posted by prophetic_joe

Been wanting one for quite some time now. I am really interested in their multi-tool scissor cutter. Gonna wait though as I just bought the wife a new car. Well she says it's our but really it's hers. I can't complain though right, I mean she did let me buy a new motorcycle.

I've had their multi-tool scissor cutter for about 4 months now. I've cut all my cigars with it and even some of my buddies so its gotten a good amount of use. I have not had a single issue with it. Its always a clean cut. I highly recommend it. Hope this helps!
11-30-2009, 11:43 AM
Rugbysh9

I have several Xikar products from lighters to cutters and have never had an issue with any of them. Great quality! I would never hesitate to buy another product from them. :smiley20:
11-30-2009, 03:21 PM
Roger

I like the fiberglass one that I bought from them. IMO it seems to stick just a bit when I am trying to open it. Is this a normal thing for xikar cutters? Or should I look to get it repaired or replaced?
11-30-2009, 04:36 PM
islcigar

Roger-
It needs a drop of oil. Refer to owners manual for up-keep.
11-30-2009, 06:22 PM
kevin7

IMHO Palio makes a better product
11-30-2009, 09:49 PM
logan37

Quote:

Originally Posted by kevin7

IMHO Palio makes a better product

:smiley50:

Having only 2 parts makes for an easier cut for me(as opposed to 3 in the Xikar). With the Xikar I always find one blade cuts in before the other.

Although, I do like my Xikar lighter more then other torch lighters.
12-01-2009, 05:00 PM
Roger

The oil helped some. But it still seems difficult to open. I would like to open it with one hand but it does not seem to do hang up some how. The oil made a slight difference in the performance of it opening.
12-02-2009, 11:43 AM
Roham

Shouldn't need oil. If it's not working send it in. They'll replace it free.
12-02-2009, 12:04 PM
bigwhiteash

Quote:

Originally Posted by Roham

Shouldn't need oil. If it's not working send it in. They'll replace it free.

Yep, and very quickly too!

Love my Xikars, I have a couple Palios, they work great too, but I prefer the feel of the Xikar.