JR's Stocking Problem

Can anyone tell me what JR Cigars problems are stocking the Alternatives to the Hoyo De Monterrey. For most of the last month I have had trouble finding various sizes of the Alternative Brand to the Hoyo's.

Are they changing suppliers or is there some other problem? I called the 800 number and the sales person acted like he did not know anything was wrong.

Hope someone knows,

Thanks