Outstanding Return Policy
I recently won a bid on cigarbid for a Csonka Digital Hygrometer. I opened it up, let it sit in my humidor for 24 hours and then did the salt test for another 24 hours. In neither instance did it register anything about 64% humidiy. So, I conclude that it is fubar.
I call up the customer service at cigarbid and talk to Jessica. She asks for my bid confirmation number, which I give her. Then, she says that they will send out another replacement Hygrometer and a return label for the bad one.
This has to be the most hassle-free return policy I've ever seen. It is nothing short of OUTSTANDING! In this world of diminishing customer service, I have to give cigarbid and Cigars International a BIG thumbs up! They are running a first-class operation.