I thought the same had happened to me with WOXOF's Newbie package. Call USPS directly (number is on their website) and file a not received claim. I did this and they must have contacted the post office because two hours later I received a call from my local post office. The lady I talked to contacted the mail carrier who told her exactly where the package was. Turns out it was tucked away in the front office of my apt complex. Good luck!