Most likely the cigar was rolled loosely. You want a little resistance when you puff, but not too much where you turn red.

As you smoke more brands and more cigars, you will know who are consistent with their quality control.

Oliva is pretty good on QC, but you will get one or two flukes. Don't scratch them off, cuz they are actually one of my fav brands. I haven't smokes much Gs, but I do love their Master Blends and Serie V.

Andrew