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Thread: An unexpected gift.....

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  1. #1
    Join Date
    Jun 2006
    Location
    Tampa, FL
    Posts
    1,608

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    I like to see that too! B&M's are given that stuff for free. They can choose to do what they will but I really like it when a shop will throw you a bone here and there. They dont realize how much it makes you love the place even more.

  2. #2
    Join Date
    May 2010
    Location
    Kennewick, Washington
    Posts
    282

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    Very true. The ladies up at the B&M tend to throw me Cigar Magazines, the occasional box ($5 Oliva box for free), wood matches for cigars, and a ration of shit, but that ration of shit is one of the primary reasons I shop there. But if most retailers threw the occasional "I like you" goodie out there, it would do wonders for repeat business. I've done mad retail in my life, and a customer is a ton more likely to come back if you do them a kindness. Hell, when I was working for Amazon I paid for shipping on one order for a customer, the next day he bought a $10k Rolex.
    I gotta run the card, and burning $10k in less than 180 seconds is a rush let me tell ya!
    But a little kindness to a customer here and there goes a long way. Now if I could just get those ladies to stop carrying ACIDs. I keep telling 'em Acid should be eaten, not smoked. Thankfully they understand the joke.

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