Very true. The ladies up at the B&M tend to throw me Cigar Magazines, the occasional box ($5 Oliva box for free), wood matches for cigars, and a ration of shit, but that ration of shit is one of the primary reasons I shop there. But if most retailers threw the occasional "I like you" goodie out there, it would do wonders for repeat business. I've done mad retail in my life, and a customer is a ton more likely to come back if you do them a kindness. Hell, when I was working for Amazon I paid for shipping on one order for a customer, the next day he bought a $10k Rolex.
I gotta run the card, and burning $10k in less than 180 seconds is a rush let me tell ya!
But a little kindness to a customer here and there goes a long way. Now if I could just get those ladies to stop carrying ACIDs. I keep telling 'em Acid should be eaten, not smoked. Thankfully they understand the joke.