CheapHumidors.com

[CptnBlues63]

I ordered at different times 4 from them in less then a year. Okay for the price but the supplied
rectangular foam humidifiers are horrible, the foam tape falls off holding the magnet and all of the
humidifiers rusted causing brown spots on the foam and the mesh is supposedly stainless steel. On
1 of mine less then 3 months old that has 2 of the humidifiers I had to replace the humidifier 3 times
due to mold forming on it and I do use 50/50 solution, as one of the posters stated customer service
is lacking. They want me to ship to them at my expense whereas they will watch it for 2 weeks to
see if they duplicate the mold, that is there useless 1 year warranty. So my advice look elsewhere.

Yeah, I read your other thread about this issue you're having with your humidor and I figure I'll comment here as compared to there. For anybody else reading this thread who hasn't read his other one, check it out:

http://www.cigarsmokers.com/threads/15348-Humidor-Help

Just FYI......my first humi, a 100 count that I bought from my favorite B&M here in western Canadas is also manufactured by the same Chinese company that manufactures the ones cheaphumidors sells. In fact, here is the exact humidor I bought at my B&M:

http://www.cheaphumidors.com/p_mediu...-OLDWORLD.html

When my wife bought me the 500 count from cheaphumidors a couple years back, I gave it to my good friend and coworker who is still using it today. It's worth noting he's using the original humidifier in it.

I have another friend and fellow cigar smoker who bought a humidor that's also made by the same Chinese company. He bought his from an online dealer out of the US that isn't cheaphumidors. He too is using the original humidifer.

Oddly enough, neither of them is having anything like the trouble you're having.

When my wife bought me the 500 count for X'mas a couple years back, cheaphumidors double shipped it and I ended up with two. I called them, they called the courier who picked up the double the very next day. That was the only problem I had with them.

Now, before I go any further here I just want to say for the record that I'm not now, nor ever have been, an employee of cheaphumidors. I'm not a shill for them either. I'm simply a customer who's formed an opinion after a couple of successful transactions. I realize they (cheaphumidors) do not manufacture the humidors they sell and are not even the importers of said humidors.

I wonder, other than humidity issues, was there any problem with the humidor? Was it not built correctly? Does it not seal properly? Is it banged up, marred, marked or damaged in any way? If the humidor was physically fine and seals properly and isn't marked and the ONLY problem you're having is mold inside, then I ask you, what exactly is it you expect of them with regard to warranty?

If the unit is fine physically, there's not a lot they can do other than take it and watch it for a couple weeks themselves as they've offered to do.

After reading your thread on your humidor issues I've formed an opinion of you. I work in the IT industry and have for the better part of 20 years. There's an acronym we use frequently that I believe applies in this case and it is: PEBKAC

PEBKAC = problem exists between keyboard and chair.

While my own expieriences with cheaphumidors have been good, that's not to say others haven't had problems. I'm not trying to say that. But in light of your other thread and your responses to the other members of this forum who've responded to you and tried to help and offer advice, I suspect I'm bang on the money in this case. It's more likely that YOU are the problem and not the humidor, humidifier, or cheaphumidors.

The last thing I'm going to say is, if you've been relying on the analog hygrometer that came with humi then you've probably got your RH way too high because those are notoriously useless hygrometers and using too much solution and having your RH too high can cause mold and will keep the mold in there until you follow the good advice you've been given in that other thread.