Quote Originally Posted by kmandudeguy View Post
I LOVE all the help I'm getting!!! this is great guys!!!! I will make sure all of you will be preferred customers! lol!
Ok the other guys here have all given some really funny ideas and I like them. I do think though that how to run a good cigar shop and what to have there is a good question that most don't ask. I have a couple places around my area, and by that I would mean within a 2 hour traveling distance, and the main thing that caused me an issue when I was going was a lack of friendly and helpful staff in most places and the places that had friendly staff didn't seem to have any that had any cigar knowledge whatsoever. The main thing you need is a staff that makes an effort to know your product, is friendly and helpful to the customer and actually seems to enjoy their job. Anything beyond that for me in a cigar shop is gravy.

Preferences though also include:
A good walk-in Humidor
A nice selection of cigars from different manufacturers
Fair and decent prices
A decent selection of lighters, cutters and other accessories
A lounge with a few comfortable chairs and a TV for sports events and such

But again none of that matters in my opinion without friendly, helpful and knowledgeable staff.