Well, I just got off the phone with charter. I have cancelled my internet service through them. I was calm, cool, and collected, sort of. I almost lost it when they wanted me to drive out to walworth (25 min.) to return the cable modem they brought out. I told them that I was not going to drive that kind of distance to return something that doesn't even work. So they have someone coming out to pick it up. I called Verizon who is our local phone company. I signed up for a basic phone plan with them and also DSL internet. It is just as fast as the cable internet and is less money. They also gave me some nice pricing on DirectTV. So, I am looking into that. I am drafting up a letter right now to send to charter explaining to them how pissed off I am at their service. I will see what they will do for me. If they choose to do nothing, I am cancelling our cable too, if they give me some sort of deal for all of the time that I have wasted....well I will have to see if it is worth staying. When I complete the letter, I will post it for you to see.

Next on the agenda...call Nextel and attempt to get our phone bill sorted out. I got a $524 phone bill for a cell phone I barely use. This has not been a good start to the month!!!