FedEx...
Well, I was in dire need of a new cell phone and I finally ordered one from my service provider, Cingular.
Everything was fine when I ordered it and they shipped it 3-5 day through FedEx. They gave me a tracking number so I could track it as its being shipped.
I ordered it on a thursday, and the tracking says it should be here monday. Its processed from Ft. Worth, TX on thursday. Friday its shipped out and arrives in Los Angeles on that saturday. Saturday night, I decide to check the tracking number and low and behold, it was shipped out of Los Angeles, CA (which Im 50 miles away from) to Indianapolis, Indiana!
So I call FedEx to say that somethings wrong and it should had been shipped to me and not to Indiana which is 2000 miles away from where the phone just was. They tell me that nothing was wrong and it shipped there because they have one of their main processing facilities there and then it would be shipped to me.
Monday comes around, and my phone is delivered.
Why would FedEx waste the time, effort and money to ship my phone from Ft. Worth, Texas, to Los Angeles which is 50 miles from me, then 2000 miles back to Indiana, and then back to Los Angeles again where its finally delivered to me?
I dont get it. They could have got me the phone faster. Spent less time and money processing it and cut out the flight to indiana and back.
Anyone work for FedEx that knows why this goes on?
Reply With Quote
Originally Posted by Newfie
Bookmarks