Laptop Help Needed

**slcraiders** · 12-23-2006, 03:08 PM

My laptop has 4 USB ports. Not a single one of them is working all of sudden. When I plug in a device such as a mouse, printer, memory stick etc., the device will light up, but the machine won't read the input. I uninstalled the drivers from the system menu and let XP reinstall them automatically. I also re-ran the Utilities disk that came with the machine. Nothing. This is pissing me off. I can use the laptop, but I have to use the touchpad. I cannot print anything or save anything to external sources. Anyone out there have any ideas??? Thanks in advance.

**Dickson** · 12-23-2006, 06:00 PM

http://h10025.www1.hp.com/ewfrf/wc/f...name=c00035553

see if that helps

**derivation** · 12-23-2006, 08:56 PM

What kind of laptop is it? Operating System? How old is the laptop? Did you change anything recently that you think could affect it?

My recommendation, not knowing any of the above, would be to find drivers made by the manufactorer. If I had to wager a guess, I'd think that windows updated something transparently, and that affected your USB somehow.

Hopefully Dickson's link will help and you won't need to worry about it.

**bard** · 12-27-2006, 01:38 PM

I just got through fighting my desktop for not seeing my daughter's new ipod through known good usb ports. Even after updating the drivers from the mobo mfg site, it still wouldn't work. I stumbled across someone else's solution to a similar problem and it worked for me. Turn off the computer and disconnect any and all power sources (battery, wall plug, etc) and let the residual power drain (I hit the power button a few times). Reconnect the power, fire it back up and then reconnect your usb device. I don't know why, but it worked for me.

**MCsommerreid** · 01-19-2007, 01:09 AM

Reinstall drivers from the manufacturer without letting windows do it. OEM laptops can be REALLY picky about drivers. And windows screws up my driver installs even when its right to install them that way.