Paypal

[drew_goring]

Well, until now after having my Paypal account for over 5 years (with the same simple password ) I haven't had any issues. On Jan. 31, I get an email from Paypal saying that my account has been frozen and I had to confirm my identity. I was under the impression that this was just a random thing. I logged in and it made me change my password and security question. It turns out that a hacker somehow figured out my password, logged into my account and spent 60 bucks. Already by this time Paypal had started a payment dispute and within a week I had the money back. This was very scary because the person who accessed my account had full access to withdraw money from my primary bank account.

For that Paypal gets two thumbs up for me. Within 24 hours of this happening (without my knowledge at all) they had my account locked and started a payment dispute.

For some reason I missed the initial payment email in my inbox. I have no idea how paypal realized that my account was hacked. I am assuming they used IP addresses, but I am not sure.

I just wanted to share my positive experience with Paypal.

[COMB2]

Cool

I use paypal for everything

[Shagaroo]

On Jan. 31, I get an email from Paypal saying that my account has been frozen and I had to confirm my identity ... I logged in and it made me change my password and security question. It turns out that a hacker somehow figured out my password,

Sounds like you got Phished... Hook, line and stinker!

http://www.paypal.com/cgi-bin/webscr...ySpoof-outside
http://antivirus.about.com/cs/emails...lebayscam5.htm
http://www.whitecanyon.com/newslette...scam-02-06.php

[drew_goring]

Sounds like you got Phished... Hook, line and stinker!

http://www.paypal.com/cgi-bin/webscr...ySpoof-outside
http://antivirus.about.com/cs/emails...lebayscam5.htm
http://www.whitecanyon.com/newslette...scam-02-06.php

Nope. Although I do have the sum of one hundred thousand united states dollars coming any day now via western union...

That is what I first thought when I got the email. Then I looked back and I got a transaction record email from paypal the day before that I didn't notice saying that I paid 60 bucks for a 1 year membership to megaupload, which I didn't.

I logged into my paypal account (not clicking on any email links because phishing was what I suspected), and was forced right away to change my password, security question and confirm my address (via phone which I have yet to do).

They also started a dispute for me and on the 7th I got my money back, and it is in my PP account.

[Shagaroo]

Nope. Although I do have the sum of one hundred thousand united states dollars coming any day now via western union...

That is what I first thought when I got the email. Then I looked back and I got a transaction record email from paypal the day before that I didn't notice saying that I paid 60 bucks for a 1 year membership to megaupload, which I didn't.

I logged into my paypal account (not clicking on any email links because phishing was what I suspected), and was forced right away to change my password, security question and confirm my address (via phone which I have yet to do).

They also started a dispute for me and on the 7th I got my money back, and it is in my PP account.

Interesting. Guess you just gotta quit downloading all the goatse porn or get a trojan checker...

[drew_goring]

Interesting. Guess you just gotta quit downloading all the goatse porn or get a trojan checker...

What I am thinking is it was a forum or something that somebody accessed the password through. I know that most encrypt the passwords, but a lot I guess don't either.

So you think having tubgirl as my homepage has something to do with it??

[drew_goring]

Oh, and if I told you what my password has been for the last 5 years, you would laugh at how simple it is. Any simple cracking program out be able to figure it out.

It's dumb because I know better too...I just though it could never happen to me.

[drew_goring]

Sounds like you got Phished... Hook, line and stinker!

http://www.paypal.com/cgi-bin/webscr...ySpoof-outside
http://antivirus.about.com/cs/emails...lebayscam5.htm
http://www.whitecanyon.com/newslette...scam-02-06.php

Here's the email that I got on Feb. 1...the day after the purchase was made on my account.

[mills]

That's awesome that their security is that good. I get those paypal phishing emails now and then, and it always gives you a jump when it says that somebody used your account. Glad you got your money back.

[aceswired]

I had my Ebay account hacked at some point. I could no longer log into the account - password didn't work, security question didn't work. Emailed ebay, they told me I'd been hacked and would email me a new password.

The email never came. Not in my inbox, not in my junk mail folder. Emailed to ask them to resend it, could not get a proper reply (just form responses that didn't speak to my request at all). Finally gave up and still don't have any access.

Sounds like Paypal's support is a hell of a lot better than Ebay's.

[drew_goring]

I had my Ebay account hacked at some point. I could no longer log into the account - password didn't work, security question didn't work. Emailed ebay, they told me I'd been hacked and would email me a new password.

The email never came. Not in my inbox, not in my junk mail folder. Emailed to ask them to resend it, could not get a proper reply (just form responses that didn't speak to my request at all). Finally gave up and still don't have any access.

Sounds like Paypal's support is a hell of a lot better than Ebay's.

I think if I had to contact them about anything I might have had a different experience. I never once had to email somebody, or wait for an email. I just can't believe how they determined that somebody unauthorized used my account, and then started a dispute for me...before I had any idea something happened.

[SkinnyDan]

Sounds like Paypal's support is a hell of a lot better than Ebay's.

One would think that their customer support would be the same, seeing as Ebay owns PayPal