Tampa Humidors

**JRas224** · 09-13-2007, 07:12 PM

I got my order in today from Tampa Humidor. I could not be more upset. I almost threw this piece of junk out the window. Here are the list of defects:

- The key hole is screwed in sideways.
- The accessory drawer has more of a rambling motion than a sliding motion.
- Numerous chips and bare spots along the seams, too many to count.
-They said it was supposed to hold 150 cigars, I'd be suprised if it holds 50! I'm not kidding, it would be very, very tight.

So what now? I get to return this, and pay the $20 shipping to do so. Then the whole process starts all over again. Cuban Crafters just got themselves a new customer.

Man I'm pissed

**koolhandk** · 09-13-2007, 07:26 PM

I have never really had a problem with them and I am a regular customer. I know Mike (the owner) will probably give you either a refund or send you a new humidor and pay for any shipping costs that might be required.

**mithril** · 09-13-2007, 07:27 PM

return it. usually when they say a certain capacity it's for s certain size cigar.

**JRas224** · 09-14-2007, 12:23 PM

I called them up today. They were very apologetic and UPS will be picking the humidor up Monday or Tuesday to return it. I was pleased with their actions in this case.

**ashauler** · 09-14-2007, 12:37 PM

Just a little FYI, and excuse me if you already know this, but humi capacities are usually stated for corona sized cigars....6 x 46'ish or so and most likely you will not be able to fit that many of the normal mix of churchills, toro's, robusto's, etc......that we all have. I have a 125 ct that usually has about 100 smokes in it, crammed to the gills.

**EDIT: Perhaps you should change the thumbs down on your first post since you were satisfied with their actions when you complained. One service failure does not a bad retailer make.

**JRas224** · 09-14-2007, 12:58 PM

I'm aware of this. That was the least of my worries. The structural deficiencies were my main concern. Nonetheless, the capacity on this humidor is without a doubt nowhere close to where they state it... regardless of the size.

On a different note, has anybody had any problems with Thompson humidors. I'm looking at this now: http://www.thompsoncigar.com/default...7&page=product

**ashauler** · 09-14-2007, 01:07 PM

Originally Posted by JRas224

I'm aware of this. That was the least of my worries. The structural deficiencies were my main concern. Nonetheless, the capacity on this humidor is without a doubt nowhere close to where they state it... regardless of the size.

On a different note, has anybody had any problems with Thompson humidors. I'm looking at this now: http://www.thompsoncigar.com/default...7&page=product

Got my first one from them, works just fine and arrived undamaged. The one I got is called the barrel I think and has a plexi top. Doesn't seem to leak though as it holds steady rh .