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Thread: Outsourcing Costa Rica? It may be a wise move during a recession.

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  1. #1
    Join Date
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    Well, I guess it was your 2nd post ........you have the links in your sig tag, why the copy/paste from the website?

    Are you here to discuss cigars, or market your business to us?

  2. #2

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    ashauler,

    Thanks for the additional interest and good question.

    Since it is a hot topic these days,I wanted to read some opinions from the members.

    Nobody here is looking for a telemarketer. Yet, everyone has had a phone call from one and may have something to say.



    Richard



    .
    Richard Blank
    CEO
    Costa Rica’s Call Center
    ceo@costaricascallcenter.com
    http://www.costaricascallcenter.com
    888-271-6750

  3. Default

    Quote Originally Posted by RichardBlank View Post
    ashauler,

    Thanks for the additional interest and good question.

    Since it is a hot topic these days,I wanted to read some opinions from the members.

    Nobody here is looking for a telemarketer. Yet, everyone has had a phone call from one and may have something to say.



    Richard



    .
    I tell them to never call me again! If I want to buy something I will be the 1 to initiate contact.I do not appreciate being called by a Telemarketer, & will never buy anything from 1!

  4. #4

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    JonDot,

    You have brought up a good point.If it is a flat out cold call, I would be cautious.

    Now, many of our calls are to existing customers or inbound customer service. For that, it will be very rare to receive a call from my center during dinner.

    Happy holidays.


    Richard
    Richard Blank
    CEO
    Costa Rica’s Call Center
    ceo@costaricascallcenter.com
    http://www.costaricascallcenter.com
    888-271-6750

  5. Default

    Quote Originally Posted by ashauler View Post
    Well, I guess it was your 2nd post ........you have the links in your sig tag, why the copy/paste from the website?

    Are you here to discuss cigars, or market your business to us?
    Sounds like he is a SPAMMER to me!

  6. #6
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    Quote Originally Posted by JonDot View Post
    Sounds like he is a SPAMMER to me!
    Quote Originally Posted by JonDot
    I tell them to never call me again! If I want to buy something I will be the 1 to initiate contact.I do not appreciate being called by a Telemarketer, & will never buy anything from 1!
    Us Kansas boys think alike.


    Quote Originally Posted by RichardBlank
    ashauler,

    Thanks for the additional interest and good question.

    Since it is a hot topic these days,I wanted to read some opinions from the members.

    Nobody here is looking for a telemarketer. Yet, everyone has had a phone call from one and may have something to say.



    Richard.
    Hey there Richard,

    Can't say that I would consider telemarketing a hot topic on this board. But shit, you've been reading the threads so I'm sure you got a better handle on that than I do.

  7. #7

    Default

    Reason being that Costa Rica has many call centers. Especially, for the gamblers out there.

    Regardless, I am harmless and want to meet interesting people.I find that those that have a background with cigars know the finer things in life and have a well educated opinion of things.

    Finally, Costa Rica is a cool place to visit.I may have some good suggestions for you.



    Richard



    .
    Richard Blank
    CEO
    Costa Rica’s Call Center
    ceo@costaricascallcenter.com
    http://www.costaricascallcenter.com
    888-271-6750

  8. #8
    Join Date
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    Default

    So, what cigars do you smoke?


    Quote Originally Posted by RichardBlank View Post
    Reason being that Costa Rica has many call centers. Especially, for the gamblers out there.

    Regardless, I am harmless and want to meet interesting people.I find that those that have a background with cigars know the finer things in life and have a well educated opinion of things.

    Finally, Costa Rica is a cool place to visit.I may have some good suggestions for you.



    Richard



    .

  9. #9

    Default

    My favorite,

    Romeo and Juliet.
    Richard Blank
    CEO
    Costa Rica’s Call Center
    ceo@costaricascallcenter.com
    http://www.costaricascallcenter.com
    888-271-6750

  10. #10
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    Cape Breton Island, Nova Scotia
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    Default

    Quote Originally Posted by RichardBlank View Post
    My favorite,

    Romeo and Juliet.
    "Juliet" ???

    I think you're confusing your Shakespeare with your cigars there Dick.

    Does anyone know where I can get lamps on-line?
    TBSCigars - "On Holiday"
    Grammar - It's the difference between knowing your crap and knowing you're crap.

  11. #11

    Default

    Now this just makes my day. I am hounded by telemarketers all day, every day, and then when I get home maybe one or two more. It is such a nuisance especially when they tell my secretary that they "are returning my call" or "calling about the appointment we had" just to get through. She's learning to read them pretty good. We like to put them on hold for as long as possible. Of course they won't hold very long anyway because their time is even more important than mine.
    Why not just email me. It's a lot easier to "Delete All" than to slam the phone 10 times a day. Shit.

  12. #12

    Default

    DeeDubya,

    I respect them for trying. Yet, lying is not ethical.

    I am glad our Gatekeeper is becoming wiser. Ask her to get their personal cell numbers. If they do not comply, it is a cold call and she should hang up.

    Hopefully, that may help reduce the calls and save time.

    One question, have any of them actually been good on the phone or offered anything of importance?



    Richard
    Richard Blank
    CEO
    Costa Rica’s Call Center
    ceo@costaricascallcenter.com
    http://www.costaricascallcenter.com
    888-271-6750

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