Thanks for your post.

We're very fortunate at Robert Graham that we have 136 years of successful trade behind us and also that we have several shops you can call on the phone or visit should you be in the vicinity (theres a free dram waiting to be poured for anyone from cigarsmokers.com by the way)

Not every online retailer can say the same but thats not to say they are not reputable. Far from it. Some great retailers exist purely online and offer tremendous service

In my opinion the "hawkers" don't ever last long as boards like this are invaluable at spreading the word and keeping legitimate traders going which in turn keeps the manufacturers going

Your comments, business and friendship are always appreciated - as are criticisms, if anyone has a look at our website and sees something they don't like or approve of we always like to hear about it so we can fix it

Best
Fraser