Since I'm new to cigars, I haven't really had a 'bad experience' (*knocks on wood*)...let me just tell you about this instead:


I ordered my FIRST humidor, cigar cutter, sampler, last Friday night.


Of course this is like Christmas for me (given the circumstances) and I'm eagerly awaiting it. My tracking number PROMPTLY comes in on Monday from the company and the expected ship date is TODAY, September 13th.

I'm at my girlfriend's house last night (she's about 20 miles away) and realize that I forgot to put a note on the door to let UPS know to leave the package on the door. So I get up eaaaarly in the morning, sit in traffic, get to my house, put the note on the door and get to work with a minute to spare.

There I am clicking on my order to see that it's 'OUT FOR DELIVERY' at 5:00am this morning...yay! I get home from work, and to my surprise, NO PACKAGE. I call UPS (around 7:00pm) to see if there's a problem, she states there isn't and it's guaranteed to arrive tonight (she says the driver has a long route and it may get there later).

It is now 8:30pm and no package...*sigh* I'm pretty bummed right now....I doubt it'll get here tonight. I'll hope for the best that it didn't get lost / damaged...