whoa!!..habano boy...cool off...you're talking with prospective customers here...
is this the kind of customer service that you learned at dale carneghie's lithuaiain (sic) division?? i think there's a pile of money waiting for you here...more than you can imagine.
what're we talking here for these stolen cigars??
i think we can repair these relationships between you and your customers.....let's get on to doing some BIG biz here....