I believe they fixed the 911 service although it works slightly different. The service I'm getting includes e911 whatever that is (I haven't read it all yet). The problem is you can move your phone device around and it is going to route 911 calls you your address llisted with your service, not where you actually are. For most people this isn't a problem. Being a Pilot I can carry the box with me and connect it at any hotel with High speed internet and the calls are supposed to still work as if I was home.

That said I'm just leaving mine at home and saving some phone dollars with good old bellsouth.