Quote Originally Posted by TheNakedGun View Post
I have called them twice this week to ask questions about the beads and have not yet heard back from them

I've tried calling this guy a couple of times myself - no call back. However, when you place an order the service is excellent - prompt and exactly what you asked for - no screw ups. I've seen him on a couple of boards too and if you can track him down there, he might be quicker to answer questions there than via phone or email.