Xikar Cutter Help

[chefchris]

just got off the phone. lady at amazon said the seller did it too alot of people, not just us two. she's gonna report the seller and see if he did something faulty. she totally agreed with me on everything but couldn't ship me the product because they were only connected to amazon and shipped from their own facility. she said there's no way to leave feedback since our invoices were deleted, but what we could do is write a review on their page about the product and tell what happened.

she assured me several times that actions would take place, yet would not be able to contact to tell me what happened. she said all i could do would be to check back and see if they had been banned or not.

[Monk]

I knew it was too quiet around this place!! FINALLY some soap opera drama to spice it up

Keep up posted dudes.

-W.

[WOXOF]

dayumn...

I just got this in my email.

Greetings from Amazon.com.

We are writing to confirm that we have processed your refund in the
amount of $16.19 for your Order #***-*******-******* from Tri Apple.

This refund is for the following item(s):

Item: Zebrawood/stainless Cigar Cutter (xi3zw)
Reason for refund: Account adjustment

Notes: You have been given a full refund. This item is on backorder.
I apologize for the inconvenience.

Your refund is being credited as follows:

Visa Credit Card [ending with vr549]: $16.19

Total refund for this order: $16.19


Have questions about our refund policy?
Visit our Help section for more information:

http://www.amazon.com/exec/obidos/tg/browse/-/537794


Thank you for shopping at Amazon.com.

Sincerely,

Amazon.com Customer Service
www.amazon.com

Oh well, nice try.

[heftysmokes]

dayumn...

I just got this in my email.

Greetings from Amazon.com.

We are writing to confirm that we have processed your refund in the
amount of $16.19 for your Order #***-*******-******* from Tri Apple.

This refund is for the following item(s):

Item: Zebrawood/stainless Cigar Cutter (xi3zw)
Reason for refund: Account adjustment

Notes: You have been given a full refund. This item is on backorder.
I apologize for the inconvenience.

Your refund is being credited as follows:

Visa Credit Card [ending with vr549]: $16.19

Total refund for this order: $16.19


Have questions about our refund policy?
Visit our Help section for more information:

http://www.amazon.com/exec/obidos/tg/browse/-/537794


Thank you for shopping at Amazon.com.

Sincerely,

Amazon.com Customer Service
www.amazon.com

Oh well, nice try.

Backorder? Sounds like Amazon is just as full of shit as their retailer.

[nhcigarfan]

Amazon won't reply to my customer service requests with anything other than an automated reply. The vendor won't reply at all.

I'm still out my 20 bucks.

[chefchris]

go to amazon, log in, and there will be a link under the help section. i don't remember exactly what it says, but you type your number in and they call you immediately. i did it last nite.

[WOXOF]

Backorder? Sounds like Amazon is just as full of shit as their retailer.

The cutter is still listed on the sellers storefront as in stock, but now for $55. Backorder my ass.

[nhcigarfan]

Well my fun is over. Amazon assures me my money is in the process of being returned.

[chefchris]

Greetings from Amazon.com.

Thank you for bringing this to our attention. This item was listed
with an incorrect price on our web site for a short time; this error
has since been corrected. Our third-party merchants work very hard
to accurately list their products, but on rare occasion a pricing
error may occur. We apologize for any disappointment this may cause.

We want everyone who visits Amazon.com Marketplace to have a safe,
enjoyable experience. Not only do participants in transactions
review one another, but Amazon.com also provides oversight and will
suspend participants who violate our terms of use.

If you would like to read more about order changes, cancellations, or
refunds on third-party orders, you can find information in our Help
pages for future reference:

http://www.amazon.com/o/tg/browse/-/537794/

Please know that while an occasional error is bound to happen, we do
require sellers to keep these to a minimum. If we find a seller's
listing issues become problematic, we will take appropriate action.

We want to make sure that you are completely satisfied when you shop
with Amazon.com. Please be assured that we are here to make things
easier for you and will do whatever we can to prevent you from
bearing any kind of loss.

Thank you for your understanding. We appreciate your decision to
shop at Amazon.com.


Please let us know if this e-mail resolved your question:

If yes, click here:
http://www.amazon.com/rsvp-y?c=wgwgcuty3377139030
If not, click here:
http://www.amazon.com/rsvp-n?c=wgwgcuty3377139030

Please note: this e-mail was sent from an address that cannot accept
incoming e-mail.

To contact us about an unrelated issue, please visit the Help section
of our web site.


Best regards,

Sankalp Solomon
Amazon.com Customer Service
http://www.amazon.com
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