Sorry to hear about your incident and I hope you got to recoop all or most of it.

I'm not very fond of eBay because I've been burned at least a couple of times. Namely, when you buy something and it's in "like new" condition - which turns out to be five years old and looks like a dog used it for a chew toy. The pisser is also when the seller withholds feedback when you pay promptly - until you give that person feedback - as in retaliation. There are no checks and balances for feedback like there may be with refunding - and the feedback (which is really misleading) - is what folks gauge sellers/buyers at. eBay can kiss my 420seth.