I've dealt with them before too and they were extremely helpful. Sounds like some kind of minor mixup.
Moses of the South
I've dealt with them before too and they were extremely helpful. Sounds like some kind of minor mixup.
Originally Posted by Heftysmokes:
Maybe I should do a movie review on Apollo 13 and tell you all "that's as real as it gets" since I'm a fucking astronaut.
Senior Member
They definitely respond to faster by phone. Email not so much. Call them.
Andrew
Senior Member
i've made a few purchases with them, nothing bad to say
Member
Update:
I got a note in my mailbox today saying I have a package waiting for me in the mail room. I can't pick it up until tomorrow morning, but it's there. I searched the USPS tracking number, and it says it was shipped from Miami last Tuesday. I am assuming it's my Cuban Crafters order. Their website still claims that my order hasn't been shipped yet. So I guess they just have some glitch in their system.
So, problem solved, I suppose! Hopefully I will have my new humidor tomorrow morning.
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