Q about CigarsIntl.com

[Empire23]

Ive had a order on back order from them for over a month now and Im getting kinda hot about it. Its just 5 Rocky Patel 92's and 5 Padrons.

[brian]

Yea that's quite a while for them to get 10 cigars to you.

[305]

Ive had a order on back order from them for over a month now and Im getting kinda hot about it. Its just 5 Rocky Patel 92's and 5 Padrons.

I got the same problem with them. I ordered 5 cao blacks and 5 padrons and have been waiting for 5 weeks. They sent me a message saying the padrons are backordered and they don't know when they will ship.


I'll got them a break on this order though since I've gotten a lot of killer deals from them and they are usually good. I never had any problems with dried out smokes, but I don't go with standard shipping either.

[Kenyth]

Any big operation has lower prices, but poorer customer service and quality control. I have two friends who have a big problem with CI. They ran out of a deal they had going, with orders still in the works. They had to wait over a month before finally being reimbursed and almost two weeks before CI admitted they couldn't ship them the stuff they ordered to begin with. I had a small problem with JR Cigars. I had a few moldy tubos. They wouldn't send replacements, but reimbursed me about $2 a stick. Since the deal included an array of cigars and merchandise, I really have no idea what I actually paid for the cigars. You figure since the merchandise was offered as a "free bonus" it's value wouldn't be included in the calculation, but apparently it wasn't as free as I thought.

[Empire23]

What sucks is that the only real reason I spent the extra cash for the 10 sticks is because I bought that 8 stick with the cigar band humi that Dan posted at the same time, so I didnt have to pay shipping. Now even if I cancel the order, I would have to pay shipping again to order different smokes.

[brian]

Got my order of Tierra Del Sol robusto maduros today Unfortunately it rained all day so I didn't get a chance to try one.
Only complaint I have is that they didn't ship them with any kind of humidification device...