Damaged sticks

[ashauler]

Call and complain to Cbid. Offer to E-mail the pics to them. Most times they will replace the sticks. Doesn't matter if you paid $1 or $100 for them. Damage sticks shouldn't be shipped out.

DG

What he said......you should never have to accept damaged sticks. Several members have had to deal with C-bid customer service, it happens, and I don't recall anyone who was not satisfied with the resolution they received.

[Homebrewer]

Demand an Opus X for your troubles.

[rball5]

Well I emailed the pics, I'll wait to see what they say (it's really not worth the time or shipping cost to send 'em back, but I'll see what they say)...

I demaned a BOX of Opus X's to remedy this grievous situation - a single didn't sound like enough.

[rball5]

Well that was quick, they're sending a box of Opus X for my troubles!

Kidding... they're setting up a return & paying for shipping back to them. Quick, courteous service.