puroreycubancigars.com- feedback good or bad

[stickman]

I have concerns about this online store. Please give me any info on dealings with them. I have placed an order and have experience delays and inconsistent feedback. They are based in the Cayman islands but I was billed out of Delvik Iceland. Icelands stock exchange fell 76% early this week which makes me very concerned. So any feedback would be greatly appreciated.
Cheers
Glen

[ashauler]

Welcome to the forum, how about a little introduction. Most of our members are from the U.S. where it would be illegal to purchase cuban cigars so you probably won't get much help here unless our non USA members choose to reply.

You should remove the vendors name from your post.

[Eville]

i understand why you would say he should remove the vendor name, but then how could people know which vendor he is needing info about?

[BigMacFU]

It is illegal for all US citizens to buy cuban cigars (even if they're outside the United States), therefore any discussion of cuban cigar sources is a violation of forum protocol. This thread is done, and the person asking the questions better take their problems elsewhere.

[nhcigarfan]

No answers here.

[islcigar]

Their is no reasoning behind this post.........is there?

[basil]

Since he used the vendor's name in the thread title, he can't delete it - Hex will have to.

[ashauler]

Since he used the vendor's name in the thread title, he can't delete it - Hex will have to.

Yep, forgot that. Since its the whole title of the thread, perhaps Hex will show us his creative side when he takes care of it.

[HappyJacky50]

Alas, Glen... I sit in the same boat as you. After weeks of emailing and calling them, I finally received a portion of my order.

What really takes the cake now is:
the puroreycigars website no longer exists.
dutyfreecubans.com, and
puroreycubans.com, and
cohibacigarlounge.com will all bring you to the same website.

Oh, and the email address listed on ALL of these sites no longer works (as of 10-31-08

the phone numbers are not in service.
the mobile phone line is not in service
the fax line is not in service.

I think you and I are SOL, if you ordered anything.

My mission now is to get as many negative comments out here on the web, so that instead of getting positive hits when a newbie does a search, they are forewarned, and can avoid this guy.

If anyone wants them, I have managed to find some phone numbers that apparently ring in the stores (supposed to be 4 of them down there). I've only tried them in the mornings and gotten no answers.

Oh, and by the way... the guy's name is Damian Bancroft

Have a smokin' weekend!
HJ