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Thread: CigarBid has the worst costumer service I have ever seen.

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  1. #1
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    Quote Originally Posted by ashauler View Post
    But don't forget he had to send his end first on this one, as do all newbs.
    True, but IIRC, cigarbid has c/c info on file too, so dipshits are stuck when they pay $45 for an Opus or some such nonsense.
    Plus, I'd be a bit peeved if I sent out a sampler to a newb who then wanted a return. I don't know where they were stored, if his dog pissed on them, if he used them to pleasure his 45 cats, whatever.

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  2. #2
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    Quote Originally Posted by heftysmokes View Post
    True, but IIRC, cigarbid has c/c info on file too, so dipshits are stuck when they pay $45 for an Opus or some such nonsense.
    Plus, I'd be a bit peeved if I sent out a sampler to a newb who then wanted a return. I don't know where they were stored, if his dog pissed on them, if he used them to pleasure his 45 cats, whatever.
    LMAO.

    Absolutely agree. I think he should be stuck with the smokes......any auction I've ever been to in person that's how it works. They got your info already, you bid and win, you bought it.

  3. #3

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    Funny you should mention that hefty... Can I get an RMA # for some of the sticks from my sampler that arrived yesterday? Rest assured that I don't have any cats, but my llama is very happy today. I would like to return the smaller sticks.

    Thank You Sir.

  4. #4
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    Well, playing the roll of the level headed old fart, I'd say I can see how this might happen. C-bid sticks you for shipping whether they are sending 5 or 50 cigars. Sometimes you just want to bid on a bunch of lots thinking you'll only get half of them. When you get all of them it can blow your budget.

    Personally, if I won 'em I'd pay for 'em. If I really over extended I'd probably handle it the same way... i.e., take my lumps and pay the 15% restocking fee. Sounds like he tried to do that in a stand-up way, but C-bid's customer service fucked up. That's something I think is worth knowing about.

    All in all, this isn't a post that I'd get overly excited about... but I've been wrong about people here before.

  5. #5
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    Level-headed?? You musta filed the point down some.


    I dunno - maybe if we all stopped supporting C-bid so goddamn avidly they'd shape up some and stop sacrificing quality for quantity.
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  6. #6

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    You bid, you pay. This isn't a problem with cbid.

  7. #7
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    Quote Originally Posted by nhcigarfan View Post
    You bid, you pay. This isn't a problem with cbid.
    You send back, they take 15%. Their rules. They don't do it properly it's a problem with cbid.

  8. #8
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    I don't know. If you are going to bid in the first place, you should be prepared to buy. It doesn't sound like you were prepared to do that, and now you want to squirrel out of an obligation you've made.


    Age Quod Agis

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  9. #9

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    Quote Originally Posted by Shelby07 View Post
    You send back, they take 15%. Their rules. They don't do it properly it's a problem with cbid.

    I know. That is why the order shipped.

  10. #10
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    Quote Originally Posted by basil View Post
    Level-headed?? You musta filed the point down some.


    \
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  11. #11
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    Quote Originally Posted by basil View Post
    Level-headed?? You musta filed the point down some.
    lmao....that's funny.

  12. #12

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    still new around here and new to the online retailers, can someone kindly clarify something for me; is cigar bid owned or opperated by cigar international?

    Thanks,

    Andrew

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