Xikar Xi2 busted

**ggiese** · 03-19-2010, 09:10 PM

Originally Posted by mrtr33

But guys, that's not fair. You aren't catering to HIS specific need.

I understand that he can unconditionally send it back, no questions asked, no matter what, but what if he hadn't ever cleaned it? What if he didn't keep it stored in the box? What if he cut the cigars in the dark? What if he already owns another cutter?

Maybe someone will spell it out more for him, or maybe he'll get a fucking helmet and take the advice he's been given.

Actually - Xikar has one of the best warranties I've EVER seen. Literally - all of the things you mention would not matter to Xikar. If the cutter is not oiled - it the blades dull (for any reason) - if the spring breaks - case cracks - etc, etc, etc - they will replace it literally no questions asked.

However - that being said - why anyone in their right mind with that kind of warranty thinking this is a "do it yourself" repair project is beyond me. As has been said - all you have to do is drop the broken cutter into a padded envelope with a note (name address phone number) and in about 2 weeks a replacement will arrive.

I'd suggest you take all the parts - put them into a padded envelope - put a note in the envelope with your name, address and phone number. What do you have to lose? The cutter is toast anyway. Worst that can happen is Xikar says you took it apart and they're not replacing it.

...and going forward, gawker - try not to be attracted to doing things you were not trained to do.

sheessshhh... Next thing you know, gawker will be trying to do Rolex watch repairs.

**badwhale** · 03-19-2010, 09:12 PM

ain't that hard to take them apart, and put them back together....

**kevin7** · 03-19-2010, 09:27 PM

IMHO I would take it by a local cigar shop and pay them to re assemble it. Then i would next day air it to Xicar and demand an original german made bladed one,not them fucking cheap assed chineeeese made lead alloy pieces of shit. I'd throw some pubes in the box also just to be a dik

**mail man** · 03-19-2010, 09:39 PM

Originally Posted by kevin7

IMHO I would take it by a local cigar shop and pay them to re assemble it. Then i would next day air it to Xicar and demand an original german made bladed one,not them fucking cheap assed chineeeese made lead alloy pieces of shit. I'd throw some pubes in the box also just to be a dik

I am LMAO right now, because I can see you plucking pubes to put them in the box

**dr. cox** · 03-19-2010, 10:18 PM

Originally Posted by kevin7

IMHO I would take it by a local cigar shop and pay them to re assemble it. Then i would next day air it to Xicar and demand an original german made bladed one,not them fucking cheap assed chineeeese made lead alloy pieces of shit. I'd throw some pubes in the box also just to be a dik

Are they really chinese shit metal now? One of the reasons I bought my xicar was I thought that it was german made steel, which IMHO is one of the best things for blades, or at least it is for culinary knives (thats why I had to drop $100 per knife, but totally worth it when you take care of them.) I will be pretty pissed if it wasn't german now.