Xikar Xi2 busted

[dauker]

Or hey, here's a novel idea.....Put the damn thing back together, then mail it in. Or did you lose that screw too?

No it's put back together, as best as it can be. Even have the busted spring back where I found it. But, and I thought I had said this, the metal of the screw is a bit soft and you can tell it was taken apart. I don't like to try to rip off companies, especially the ones I like. Xikar's website didn't say anything about their warranty being voided if I opened it up, but that seemed odd because most companies will void that. I didn't want to try to sneak one past them, or wait for however long it would take Xikar to get back to me if someone here just happened to know, from their experience or otherwise, that Xikar would automatically void it if I had opened it up.

No shit, take the advice that is given and shove it up your ass...do your own dirty work and call the fucking comapny yourself......JEEEEEZZZZ.

I did send them an email but I haven't yet received a reply. Phone calls are normally difficult to pull off in my job.

But guys, that's not fair. You aren't catering to HIS specific need.

Seems like noobies get flamed for not asking specific enough question and are frequently told to use the search function. I ask a specific question which hasn't been asked before and I got answers that didn't pertain to my specific question then get flamed for asking people answer my specific question.

[ashauler]

No it's put back together, as best as it can be. Even have the busted spring back where I found it. But, and I thought I had said this, the metal of the screw is a bit soft and you can tell it was taken apart. I don't like to try to rip off companies, especially the ones I like. Xikar's website didn't say anything about their warranty being voided if I opened it up, but that seemed odd because most companies will void that. I didn't want to try to sneak one past them, or wait for however long it would take Xikar to get back to me if someone here just happened to know, from their experience or otherwise, that Xikar would automatically void it if I had opened it up.

So, exactly how would putting the disassembled cutter in an envelop and mailing it to the company constitute ripping them off? And if they decided not to replace it for some reason, you're out a couple of bucks....BFD.

Seems like noobies get flamed for not asking specific enough question and are frequently told to use the search function. I ask a specific question which hasn't been asked before and I got answers that didn't pertain to my specific question then get flamed for asking people answer my specific question.

You asked this in the OP:
"Anyone have experience with a situation like this with Xikar? Should I risk wasting the postage to send it in, or should I just pick up a new one?"
Seems to me the 2nd question was answered repeatedly.

BTW, since phone calls are such a bitch for ya, a simple google search revealed this:
http://www.xikar.com/warranty/warranty.asp

You must interpret "if for any reason" much differently than I do.

[bigwhiteash]

SEND THE FUCKING THING BACK!!!!!!!!!


If you're really worried about marks on the button, just tell them you had to tighten it because it kept coming loose.

Jesus, it will cost 2 bucks to mail, wtf is the problem? You aren't "ripping them off", it broke! It has a LIFETIME GUARANTEE! THEY WILL REPLACE THE FUCKING THING!