Xikar Hygrometer/Thermometer Issue

[ggiese]

God no, I have had problems with a few of their products. I have had friends have problems with their products and I was just giving one, single, solitary example of my most recent problem. I am learning to be more thorough in my postings on this board. I did not mean to offend you if you are a Xicar lover. I was just adding my $.02!

Fishy - It goes to giving an honest and FAIR shake for any vendor. Are you not for doing that?

Last I heard - Xikar was still very much about customer service and repairing/replacing items that did not work as expected. I've heard some pretty incredible stories about repairing and replacing their product at the hands of some pretty incredible abuses. Even in Icarus' case - he had a cutter that broke and he took it apart in some crazy scheme to attempt to fix it. Do you know any other manufacturer that will repair or replace a cutter that the consumer has taken taken apart? ...no questions asked? ...for the LIFETIME of the product???

If Xikar's policies have changed - we definitely all need to hear about it! Quite a few members have Xikar products - changes to their policies would have an obvious affect for the rest of us. We'd love to hear examples of what it is you're having issues with - and what Xikar did or would not do to correct the problem. If Xikar is slipping - we'd love to hear it. If they're not - we'd love to hear about it too.

You and your "friends" - what happened to your Xikar "products". And - have you contacted Xikar and asked them for repair or replacement of the "problems" you're having with their products? What did they do or not do? We'd really love to hear your stories!

And - no - I have no stake in Xikar, other than owning some of their cutters. My experiences with them have been very good - apparently polar opposite to your experiences. No offense on my side. ...but I am concerned we may have a new member that's not fair minded...