What a saga...

Sony's tech support systems were down this weekend, and they said I'd have to call back on Tuesday to log the return. Ok, whatever.

So, in the meantime, lots of stuff came up for me, and wifey says "is there anything I can do to help" to which I reply "get this brick back to the factory for repair." Ok, she spends about 2 hours cumulative on the phone with them. Gets a ref. number for the case and they say "we have a deal with UPS, just take it to a UPS store."

She takes it to a UPS drop, no dice. Takes it to a UPS distribution center. No dice. I get the brick from her with a pissy "take this to the UPS store tomorrow" No biggie. I just wanted her to experience the frustration.

I go to the UPS store today with the brick, and they are going through the motions to send it back, and it's just not feeling right when the counter monkey says "what is the shipping address?" to which I reply "I don't know, I guess the return label?" Got a label made for $30, and I just didn't feel right...had lunch next door, and I said to my co-worker "this thing is going to timbukto...I have to get it back"

I cancel the order, and call Newegg who thought the whole incident was very weird that I had no RMA or return addy, which they prompty gave me.

Tomorrow. Tomorrow it'll get in the mail back to them.

Yeah. All this new shit is so "great" gimme analog everything.