TWCigars

[godfather]

I agree with Neuromancer that we should each make up our own minds.

Definitely and one thing I learned from these cigar forums is to "look out for each other." I appreciate KB did this, and from there it's up to us decide on what we want to do about it. He's entitled to respond to their posts (TWCigars did in fact make this incident public) as long as his points are valid.

As far as the cross board thing - much of what we do on these boards is shared back and forth.

Definitely. When I joined in August, I noticed Hugh Jorgan throwing us information that was going on other boards. I appreciated it because I like to have these things brought to my attention.

Currently, TonyDogs is a classic case of this example of 'cross board' communication. I had no idea who he was, but many of you informed those of us who were un-informed about him.

Based upon what I've seen on this and other boards, I'd be hard pressed to do business with TWCigars. They may be great people, but they've not won me over...

First impressions are everything. This is the first I've heard of these people, and with what I've seen, I'm not impressed at all. You may have the best prices around, but if you don't know how to treat people in a respectful and professional manner, you won't get my business.

This is why I'm mainly upset; the way they're handling this whole situation. Very unprofessional.

If you didn't like KB making posts about Opus X gouging, then why not at least try to justify why your prices are so high? That's all you really needed to do in the first place, politely said they were entitled to look elsewhere, and it would have been a closed matter. Until then, you will be considered a gouger with no reasonable justification for doing it IMO.

[Kayakinboy]

Nero, I offered you an apology on CP. If I offended you I'm sorry. You'll figure out soon why we call out the "rip-off dealers".

Gramps and Godfather, I agree fully with everything.

TW if you had e-mailed me asking "Why?" instead of telling the admin I've been a bad kid, then this would all be different.

[Neuromancer]

Nero, I offered you an apology on CP. If I offended you I'm sorry. You'll figure out soon why we call out the "rip-off dealers".

Gramps and Godfather, I agree fully with everything.

TW if you had e-mailed me asking "Why?" instead of telling the admin I've been a bad kid, then this would all be different.

KB, no apology is necessary as you didn't offend me...I don't have a problem with you personally, I just tried to offer a different point of view having had personal expeience with the retailer in question...they have a tremendous inventory, and a great store with an incredible club room...also great customer service (usually...lol...other than the mix-up with you, and even you admitted they did email you explaining their prices before becoming frustrated with you in every thread of theirs that you posted in)...if they were consistantly a "rip-off dealer" I would back you to the hilt, however, their prices are good on a lot of items...they sell Opus X for more than MSRP because they are not a Fuente licensed Opus X dealer and have to buy their stock elsewhere and charge more for that specific item rather than turn away a customer, as part of doing business...we can choose to buy it from them or not...but by going from site to site shadow-posting behind them proclaiming them to be "gougers'" of everything they sell wasn't quite kosher and you know it...I know you are more intelligent than that and it would seem to me that at this point that all the parties that are getting involved just need to put their guns back in their holsters...a shoot-out over this doesn't help anyone or any board...and as far as their complaints to the board admins, c'mon, you know they're not on here every day in the thick of it with an understanding of the nuances of the boards...they're just a retailer that makes occasional posts like a lot of other retailers, some good, some bad...so I can understand why they complained, but then I also know that was totally futile, as well as you do, as it meant absolutely nothing...