Quote Originally Posted by cohiba
I have had bad experiences with online cigar stores in the past,
but none were an absolute nightmare like this guy. I thought
it was a reputable firm. I was buying cigars for me and two friends.
(who were not too impressed with my choice of retailer) Anyways,
US$700 is not a lot of money split 3 ways.

I didn't think I needed a personal relationship to conduct business.
I have customers who regularly send my firm US$50,000 as an advance
payment for products. We have our reputation, which is worth a lot more
than US$50,000.
And that reputation is built on the relationships you have with your clients. You may not think $700US is not a lot of money split 3 ways, but the grief you bought with that money says it would've been better spent testing the waters. It's too bad these guys were such a pain in the ass, but like GGiese says, stick around, pay attention, and you'll find some folks who'll gladly take care of you.