CI's Advertisement Mistake and Inability to fix
I received an email from CI about free shipping on any order which contains the RP Fusion. Well, I ordered a 5 pack and when I received my confirmation email, they charged me shipping. I called CI about this and was told that the special was for a box purchase. I let them know that the ad nor the actual RP Fusion page says anything about a box, only "Receive Free Ground Shipping on your whole order when you purchase RP Fusion
this week!" Understanding its a mistake on their part, they still refused to make good on their free shipping. I'm still awaiting a phone call back from a Boss but It offends me that CI cannot help out its customers when CI screws up and eat the shipping costs. Anyone else run into this with CI?
The very existence of flame-throwers proves that some time, somewhere, someone said to themselves, "You know, I want to set those people over there on fire, but I'm just not close enough to get the job done." -unknown
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