Yeah I have only used them a couple times and had no problem, but that is BS they should pay for the shipping!
Yeah I have only used them a couple times and had no problem, but that is BS they should pay for the shipping!
Well, I called them again and the lady who picked up ended up refunding the shipping. I'm happy about that. However, with the BS that I had to go through, and their piss-poor customer service, CI can kiss my ass.![]()
The very existence of flame-throwers proves that some time, somewhere, someone said to themselves, "You know, I want to set those people over there on fire, but I'm just not close enough to get the job done." -unknown
I agree, that's is piss poor customer service. However, you did get the shipping free!![]()
i did, but I'm invoking my consumer right to not buy from CI again.
The very existence of flame-throwers proves that some time, somewhere, someone said to themselves, "You know, I want to set those people over there on fire, but I'm just not close enough to get the job done." -unknown
Or you could have done what I did last time CI didn't want to make good on some sticks that were damaged.
After I got the packaged and after about 30 mins if being on hold and being transferred around I just told them to send me a shipping label and I'll ship the whole thing back.
So not only did they have to pay to ship it to me, they had to pay to get it shipped back.
My way of sticking it to the man.
The very existence of flame-throwers proves that some time, somewhere, someone said to themselves, "You know, I want to set those people over there on fire, but I'm just not close enough to get the job done." -George Carlin
That sounds like horrible customer service you experiance CJ. I'm suprised since I order a bit from them and never had any problems. It's too bad they don't have better customer service and actually care about there customers.
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