Senior Member
Are you kidding me...?
I went to open the blades on my xikar cutter, and they didn't spring open like usual... So i'm trying to figure out whats wrong with the thing and the spring mechanism falls out of the casing in two separate pieces... So, i'm sending it off tom. back to Xikar; their warranty promises that if i send it to them, they'll replace it no questions asked... lets see how this goes. Has this happened to anyone else? Is it just a fluke or what?
Senior Member
I've had mine around 6 years with no problems. Oiled it a little a few times and tightened some screws once. Let us know how they treat you.
Moses of the South
from what I hear, they have a 2 week turn around.
Originally Posted by Heftysmokes:
Maybe I should do a movie review on Apollo 13 and tell you all "that's as real as it gets" since I'm a fucking astronaut.
Senior Member
good to hear, i dont know what could have caused mine to just snap like that but i was hoping it wasn't a common thing.Originally Posted by pub spears
Destroyer of Safiness
I used to have a Xikar cutter but one day the plastic moulding started to come off. I got sick of sticking it back on, so I stopped using it. Since then I bought an all-metal Xikar, which I recently lost or misplaced, and am much happier with the new one.
There's only two kinds of cigars, the kind you like and the kind you don't.
Old School
I dropped mine in a parking lot. When I realized it and went to look for it, it was already run over by a few cars. Needless to say it didn't spring open any more. I sent it back to them and they had no problem sending me a new one. Took awhile longer then 2 weeks though, probably cause I live in Canada though. They are great, and I'm sure you won't have any problems. Let us know how it goes.
"smoking is one of the greatest and cheapest enjoyments in life,
and if you decide in advance not to smoke, I can only feel sorry for you."-Sigmund Freud
"The problem with the world is that we draw the circle of our family too small" - Mother Teresa
“The basic difference between an ordinary man and a warrior is that a warrior takes everything as a challenge while an ordinary man takes everything either as a blessing or a curse” – Carlos Casteneda
Junior Member
The Rosewood handles were loose on mine. I returned it and got a brand new one, no questions asked. You may not like the turnaround time, but the unconditional guarantee is just that.
I ain't dead yet!
This reminds me of an amusing old CP thread of mine a couple of years back. Let's see if I can find it...
EDIT: Found it. http://www.cigarpass.com/forums/inde...opic=11799&hl=
Last edited by Eshaw99; 04-30-2007 at 02:15 PM.
Have you ever thought about maybe turning off the TV, sitting down with your kids...and hitting them?
WINNAR!
I bought an xi2 that literally exploded in my hands when I went to use it. I took it back to the store. I also paid way too much there. I am going to probably buy a regular Xi soon, or a palio.
Infant -> Toddler
Palio 4 Lyf
Senior Member
It will be replaced, and quickly, with no questions asked. They do not just fix it but rather send you a brand new one at no cost to you except the cost to send them the busted one.
Great people there.
Let us so live that when we come to die even the undertaker will be sorry. - - Mark Twain
Senior Member
Well, i finally got my cutter back... not a bad turn around time. Looks like they actually repaired it instead of just sending a new one and now it works better than it did before.
Lowest common denominator
Good to hear. Glad it worked out for you. Tempting me to invest in one.
There are currently 1 users browsing this thread. (0 members and 1 guests)
Posting Permissions
Reply With Quote
Bookmarks