I get most of my smokes through them and dont ever really have problems. Once I ordered a bunch when I was going out of town and some turd at ups ripped open the box and took my cigars! So I got an empty ripped open box delivered to my house. I called them up and told em I was going out of town, and they overnighted me new ones. Also, I wouldnt expect to pick em up and smoke em right out of the box, let em chill for a bit.