CigarBid has the worst costumer service I have ever seen.

[ibarney5]

Just in an attempt to salvage some of my integrity here, I will tell you how this whole thing resolved.

I received the package today. It was three lots that I tried to cancel. I received only one of the lots so two had actually been canceled. So in their defense, they got it mostly right. A gross over-reaction on my part and I must apologize. I will bold this next part:

CigarBid actually refunded me the cost of the lot and told me to keep it for the inconvenience. Again a gross over-reaction and I must apologize.

So yeah, good job CigarBid and again I am sorry.

[ashauler]

So you actually ended up with 5 free cigars out of this deal?

[denver24]

CigarBid actually refunded me the cost of the lot and told me to keep it for the inconvenience. Wow, now I feel like a complete fool. Again a gross over-reaction and I must apologize.[/B]

So yeah, good job CigarBid and again I am sorry.

It may be naive of me, but I tend to believe that if you work with a company and show them respect and a good attitude, usually you will get your problem resolved and you might end up surprised. Now, I've had some bad experiences with customer service, but for the most part this strategy has worked for me.