Quote Originally Posted by ibarney5 View Post
CigarBid actually refunded me the cost of the lot and told me to keep it for the inconvenience. Wow, now I feel like a complete fool. Again a gross over-reaction and I must apologize.[/B]

So yeah, good job CigarBid and again I am sorry.
It may be naive of me, but I tend to believe that if you work with a company and show them respect and a good attitude, usually you will get your problem resolved and you might end up surprised. Now, I've had some bad experiences with customer service, but for the most part this strategy has worked for me.