Sorry, I was a little steamed there. To clear some things up. When I placed the bids, I was going to be able to easily clear them. Unfortunately, a very unexpected expense came up that I had to cover. I'm not going into details about it, but it just kind of blind-sided me. I understand I came off a bit whiny about the situation, I was just a bit stressed at the time.
My main gripe was that their policy clearly states that I could pay a 15% restocking fee to cancel an order. I arranged this through the customer service option on their site(the rep even said they would waive the restocking fee). A customer service rep actually confirmed that the orders were canceled, twice. What happens? They ship the order anyways. My whole problem with this is that two customer service reps blatantly lied to me. If they didn't have the cancellation policy, I would have taken my lumps like a good sport. I would have had no problems with that because it is my mistake after-all.
Bookmarks