I've always had great service from them. They may be waiting on a shipment from the factory to get into the distribution center or something to clear customs.
Give them a call on Monday: 1-877-244-2701 they have a friendly staff.
Administrator
I've always had great service from them. They may be waiting on a shipment from the factory to get into the distribution center or something to clear customs.
Give them a call on Monday: 1-877-244-2701 they have a friendly staff.
Imagination will often carry us to worlds that never were. But without it we go nowhere. -- Carl Sagan
Senior Member
Cuban Crafters is the best!!!! Take Hex's advice.
"No one can tell me what is a good cigar -- for me. I am the only judge. There are no standards -- no real standards. Each man's preference is the only standard for him, the only one which he can accept, the only one which can command him."
~ Mark Twain
Member
Yeah, I was going to give them a call on Friday, but I got caught up with schoolwork all day. I'll call on Monday and hopefully get this whole situation worked out.
Senior Member
I placed an order online once, and the same thing happened (well minus I was never charged). After a couple days of no updates, I emailed them, and they promptly responded and told me my order did not go through completely, and asked that I call in my order, which I did. Then somehow the both the phone order, and the online order went through, I called and told them, they asked that I refuse the second order and they would give me a credit when they got it back, which they did. I went through this long story to tell you that while it was a pain, they did everything I could have asked for and did it as quickly as possible. Just give them a call, and I am sure they will get it worked out for you.
Infant -> Toddler
I've never had a bad experience with CC, although the sticks usually come very dehydrated. Overall ICuban Crafters and will buy from them as long as they provide a quality product.
redrum
Great place to shop from. Their Email's a bit slow, but I just call them up anyways.
A good book, a cigar, and a nice tall glass of STFU.
Moses of the South
I've dealt with them before too and they were extremely helpful. Sounds like some kind of minor mixup.
Originally Posted by Heftysmokes:
Maybe I should do a movie review on Apollo 13 and tell you all "that's as real as it gets" since I'm a fucking astronaut.
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