Problems with Cuban Crafters?

[feldspar]

Yeah, I was going to give them a call on Friday, but I got caught up with schoolwork all day. I'll call on Monday and hopefully get this whole situation worked out.

[The Korean]

I placed an order online once, and the same thing happened (well minus I was never charged). After a couple days of no updates, I emailed them, and they promptly responded and told me my order did not go through completely, and asked that I call in my order, which I did. Then somehow the both the phone order, and the online order went through, I called and told them, they asked that I refuse the second order and they would give me a credit when they got it back, which they did. I went through this long story to tell you that while it was a pain, they did everything I could have asked for and did it as quickly as possible. Just give them a call, and I am sure they will get it worked out for you.

[HersheyWalker]

I've never had a bad experience with CC, although the sticks usually come very dehydrated. Overall I Cuban Crafters and will buy from them as long as they provide a quality product.

[Alan C.]

Great place to shop from. Their Email's a bit slow, but I just call them up anyways.

[chefchris]

I've dealt with them before too and they were extremely helpful. Sounds like some kind of minor mixup.

[FunkyCold5]

They definitely respond to faster by phone. Email not so much. Call them.

Andrew

[boomshay]

i've made a few purchases with them, nothing bad to say