That's a shame. There is really only one B&M close to me. I know when who works when, so if there is someone I try to avoid, I know when they work. But I've made it a point to meet the owner, attend events they hold, etc. I hang out there when I can, meet the regulars, etc. In addition to this place, I've learned a lot about cigars there. There are certainly guys that get "run out" of there, but they've deserved it.

From what you've described, you don't deserve this treatment. I would maybe try to find out when the younger guys work, or ask the older guys for suggestions. Maybe don't pick a cigar from a tube? Just about everyone that works and hangs out at my local B&M is more than willing to provide suggestions.

Good luck. Keep us updated.