Hola Cigars101.

After reading your post I understand you're not a cigar shoplifter, just a young man with legal age to buy cigars and initiate yourself in this Gentle Art of Smoking. Congratulations for your fine taste. Then, I understand your feelings very well, I'm with you, as many others.

You received very good ideas and suggestions from reputed smokers in these forums.

I live far away from the US. But there's a couple of things I would like to explain you that works well here in Europe. You can do what you think is more suitable.

A written complain form adressed to an Official Consumer Association or a Consumer Defense Legal Department explaining them all you have explained to us, better if you have the rest of the unsmokable sticks you lighted to prove your complain.

A store owner is not allowed to sell things in bad conditions, normally it could be considered a crime. Considering also the big fight against all tobacco consumption all over the World, you can easily put that cigar shop in troubles. A legal process may start.

If you decide to do this, forget visit them again.

However, if you want a milder solution, you may write a letter direct to the shop owner, explaining him his shop team behavior, the bad quality of theproducs they sold you and your legal intention to smoke cigars and learn more about cigar smoking. It may works also. If the guy is smart, he will invite you to visit again his shop.

Hoping you find the best cigars for a good smoke, receive my regards.

Ricardo.